Privacy Policy

Welcome to True CA / CS. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our landing page (https://ca.trusof.com/ads/) or use our consultancy services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when scheduling a callback or requesting a consultation, which includes:

• Contact Information: Full Name, Email Address, and Mobile Phone Number.
• Service Details: The type of legal, compliance, or tax advisory service you select (e.g., GST Advisory, Company Setup, FSSAI License, etc.).
• Geographic Location: Your state of residence.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our advisory and legal services, including:

• To contact you via phone, SMS, or WhatsApp within 15 minutes of your callback request.
• To verify your business compliance eligibility and match you with a certified CA / CS Advisor.
• To prepare draft application documents for MCA, GST, FSSAI, or Tax filings under your direct sign-off.
• To send transactional alerts and receipt references regarding your query status.

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to analyze web traffic, optimize your browsing experience, and serve relevant Google Ads. Google uses cookies to serve ads based on a user's prior visits to our website. You can opt out of personalized advertising by visiting Google Ad Settings.

4. Third-Party Data Disclosures

We do not sell, trade, rent, or lease your personal information to third-party marketing brokers. Your information is only shared under the following conditions:

• With Assigned Professionals: Shared with certified Chartered Accountants, lawyers, and compliance managers assigned directly to process your portal compliance filings.
• Regulatory Portals: Information is submitted directly to designated Ministry of Corporate Affairs (MCA), GSTIN, FSSAI, and Income Tax portals for compliance filings under your explicit authorization.
• Legal Compliance: If required by law, court orders, or regulations.

5. Data Security

We employ bank-grade 256-bit SSL encryption and strict data security protocols to protect your personal information from unauthorized access, loss, alteration, or disclosure. All uploaded compliance documents are housed in secure digital lockers with restricted team access.

6. User Choices & Opt-Out

You can request to access, update, correct, or request deletion of your personal contact records from our active databases at any time. To opt-out of promotional communications or request data removal, contact us at the details provided below.

7. Contact Us

If you have any questions or feedback about this Privacy Policy, please contact our privacy compliance team:

• Corporate Office: Shop No, DS-3B Lajpat Nagar Sahibabad Ghaziabad, Uttar Pradesh 201005 India
• Phone: +91 90155 58820
• Email: [email protected]